CRM module
Contact Management
Every customer, contact and conversation in one place. Organise companies and contacts with full interaction history, segmentation and duplicate detection, so nobody starts a conversation cold.
Companies & contactsTimelineClean data
LH
Layla HaddadProcurement manager · Emirates Retail
Decision makerArabic/English
CompanyEmirates Retail
Last contact2 days ago
Deals2 open
2 days agoWhatsApp: asked for revised quote
Last weekMeeting at their office · 45 min
Sep 2026Attended product webinar
AI38 duplicates found from last event import
Key features
What you get with Contact Management
01
Company & contact records
Hierarchies, roles and custom fields.
| Contact | Match | Action |
|---|---|---|
| Layla Haddad | L. Haddad · same email | Merge |
| Omar K. | Omar Khalid · same phone | Merge |
| info@gulfmart | Generic email | Review |
02
Interaction history
Emails, calls, meetings and WhatsApp logged automatically.
Emirates Retail GroupParent account
ER DubaiBranch
Layla H.Sam P.
ER Abu DhabiBranch
Noor A.
ER OnlineDivision
Kim L.
03
Segmentation
Tags and smart lists for targeting.
04
Duplicate detection
Merge duplicates and keep data clean.
Auto
email & WhatsApp logging
Smart
duplicate detection
Custom
fields & tags
Parent
/child accounts
AI
DXB AI noticed
“38 duplicate contacts detected from last month’s event import.”
Insights like this appear automatically in Contact Management, with a suggested next step.
See Contact Management with your own data
Book a free demo and we’ll configure it around your workflows.